Thank you for shopping with Dumroot Shop! We want to ensure that your shopping experience is smooth and transparent, including the shipping process. Please review our shipping policy below:

Shipping Rates and Methods:

  • We offer shipping to only Tamil Nadu
  • Shipping rates are calculated based on the weight of your order and your location. You can see the exact shipping cost during the checkout process before making your payment.
  • We utilize courier to ensure reliable and efficient delivery.

Order Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

Estimated Delivery Time:

  • Delivery times vary depending on your location and the shipping method selected during checkout.
  • Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

International Shipping:

  • For international orders, please note that customs and import duties may apply upon arrival in your country. These charges are not included in the item price or shipping cost and are the buyer’s responsibility. Please check with your country’s customs office to determine any additional costs prior to purchasing.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track your order’s delivery status online.

Shipping Restrictions:

  • Some items may have shipping restrictions due to size, weight, or other factors. These restrictions will be clearly noted on the product page.
  • We do not ship to P.O. boxes. Please provide a physical address for delivery.

Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact us immediately at +91 9047694000. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us:

  • If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at [provide contact email or phone number]. Our customer service team is here to assist you.

Policy Updates:

  • We reserve the right to update our shipping policy at any time. Any changes will be posted on this page, so please check back periodically for updates.

Thank you for choosing Dumroot Online! We appreciate your business and hope you enjoy your shopping experience with us.